Clear explanations
94%
Knew what was happening and what came next.
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Reviews
What patients say
A selection of feedback, sorted by what people mentioned most.
What patients mention
Pick a topic to see what patients wrote about most often.
Felt at ease
91%
The dentist went at a pace that suited them.
Easy to reach
89%
Phone calls and messages answered quickly.
Friendly welcome
93%
The reception team and the waiting area.
Clear plan
95%
A written plan with a price for each stage.
On schedule
88%
Treatment finished close to the time we estimated.
Big cases handled well
92%
The dentists talked to each other about the plan.
Follow-up
90%
The check-up call after treatment was appreciated.
Eating and speaking
93%
Said things felt more comfortable afterwards.
Happy with the look
95%
Results looked natural.
Staying with us
89%
Kept coming back for regular check-ups.
Would recommend
96%
Told a friend or family member about us.
Three patients, three plans
Short summaries of how treatment went for people with very different starting points. Names and details are changed.
Comfort Nervous patient
From avoiding the dentist to booking a check-up
Hadn’t been to a dentist in nine years. We started with a chat and a scan, then did one small filling at a time.
6 months
Complex Several problems
A big plan, taken in stages
Gum treatment first, then two crowns and an implant. Each stage had its own price, so nothing came as a surprise.
4 months
Aesthetic Cosmetic
A brighter smile that still looks like theirs
Whitening, one bonded chip and two veneers. We showed a mock-up first and changed the shade twice before agreeing.
Ongoing
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